Privacy policy

Privacy Policy

Last Updated: March 18, 2026

At Elevivora™, we are committed to protecting your personal information and providing a transparent and secure shopping experience. This Privacy Policy explains how we collect, use, and share your information when you interact with our website or purchase our products.

By accessing or using our Services, you agree to the practices described in this policy.

1. Information We Collect

We collect information in order to operate our website, process transactions, and improve your experience.

Information You Provide

When you place an order, contact us, or interact with our store, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order details

  • Payment-related information required to complete transactions

Automatically Collected Information

When you browse our website, we may collect:

  • IP address

  • Browser and device information

  • Pages viewed and interactions

  • Referral sources

  • General usage data through cookies or similar technologies

2. How We Use Your Information

We use your information for the following purposes:

Order Processing & Fulfillment

To process payments, confirm orders, arrange shipping, and provide tracking updates.

Customer Support

To respond to inquiries, resolve issues, and assist with orders.

Website Improvement

To analyze usage patterns and improve website performance and user experience.

Marketing & Communications

If you opt in, we may send updates about products, promotions, or brand news. You may unsubscribe at any time.

Security & Fraud Prevention

To detect and prevent unauthorized transactions, fraud, or misuse of our Services.

3. Payment Security

All payments are processed through secure third-party payment providers.

Elevivora™ does not store full credit or debit card information on its servers. Payment data is handled through encrypted and secure systems operated by authorized providers.

4. Sharing of Information

We do not sell your personal information to third parties.

We may share information with trusted partners when necessary to operate our business, including:

  • Payment processors

  • Shipping and fulfillment providers

  • Website hosting and technical services

  • Analytics and marketing tools

  • Customer support systems

These partners are only permitted to use your information to perform services on our behalf or as required by law.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Keep items in your cart

  • Remember preferences

  • Analyze website traffic

  • Improve functionality and performance

You can manage or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

Because our store operates on Shopify infrastructure, certain cookies may also be used by Shopify.

6. Third-Party Services & Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their policies before providing personal information.

7. Data Security & Retention

We take reasonable measures to protect your personal information.

However, no system is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your data

  • Correction of inaccurate information

  • Request deletion of your data

  • Opt-out of marketing communications

To exercise these rights, please contact us using the information below.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If such information is identified, we will take steps to remove it.

10. International Data Transfers

Your information may be processed in countries outside your place of residence, including the United States.

We take reasonable steps to ensure that such transfers comply with applicable data protection laws.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational or legal changes.

Any updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Elevivora™
BHN International Textile, Inc.
840 Santee St #306
Los Angeles, CA 90014
United States

📧 service@elevivora.com
📞 (213) 688-4070